If you're just starting out and not sure where to begin with building a solid business, then it can be a good idea to try new things to help your company move forward. Even the best of business owners may find themselves wanting to take steps to improve their business...
How effective is email marketing in 2021? Trends to watch
Ever since the COVID-19 pandemic that took the world to its knees in 2020, we have been experiencing what can be called a frenzied society with its roles, rules, and the ways of operation altering regularly. The world has gone digital, work is no longer confined to...
5 tips for building closer relationships with your older customers
Although your business might be successful, to ensure that this success lasts, you need to make sure that you develop close relationships with your older customers that will keep them returning to your company. In addition, developing these relationships can help you...
Authenticity gap: Brands are failing on nearly half of what consumers expect from them
Consumers are putting extraordinary pressure on brands and businesses to meet their expectations and make their buyer journeys seamless, but new research from comms giant FleishmanHillard reveals that a large majority of brands and industries around the world are...
Why you need a brand development strategy—and 7 tips to create one
Every business needs good branding in today’s competitive business environment. The brand image a business puts out there becomes its identity. It then determines whether a business thrives or not. In this social media era, consumers interact differently brands. This...
Americans know racial injustice is a problem—and it shapes their expectations of businesses
The past year has decidedly increased people's awareness of racial injustice, and a new study from diversity, equity, and inclusion strategy firm Paradigm explores how the past twelve months have shaped Americans' views on the issue—and what that means for businesses....
7 PR strategies to build a strong, serviceable brand
Branding is the core of every business, and you need to implement the best strategies you can to develop a successful brand. There’s plenty of competition out there, and an entrepreneur only stands out with well honed creativity and the ability to reach target...
10 post-COVID challenges brands will face—and how to prepare for them
2020 will go down in history as the year that dramatically changed the way we work and live. As brands brace for what’s after the pandemic, the question remains: will things go back to the old normal? As a brand, you will face challenges after the pandemic is over....
Brand loyalty is now up for grabs as consumer trust wanes in traditional institutions
As consumers lose trust in governments and the media, they are redirecting their trust to other entities—yielding an unprecedented opportunity for businesses to boost trust across their stakeholder ecosystem, according to Forrester's new Trust Imperative research. A...
5 ways to improve your post-COVID brand reputation
Businesses are desperate to recover and move on from the pandemic, but consumer confidence is low, so it has never been more important to have a positive reputation for your brand. Trust is hugely important in the current marketplace, so you need to be doing all that...
Mentor branding: Today’s consumers want brands to inspire, advocate and inform
It’s certainly safe to say that consumers expect a lot more from the brands they patronize these days than ever before—whether by contributing more to their communities or taking stands on divisive societal issues, brand loyalty is now a much more complex goal for...
In a year of negative news, increasing negative language killed conversions for marketers
There wasn’t a lot of good news going around in 2020, but while negativity drove an unprecedented amount of clicks and content consumption in the media last year, it had the opposite effect on marketing campaigns. New research from conversion intelligence software...












