In today’s hyper-connected digital world, public relations crises can escalate within minutes, causing significant damage to a brand's reputation. With the rise of social media, real-time news, and constant online scrutiny, brands are more vulnerable than ever to...
How to turn a short-lived crisis story into a marathon—Trump’s response to the incident at Arlington National Ceremony is a perfect example
Many PR crisis specialists believe that not replying to a negative news article is tantamount to an admission of guilt and that it must be answered. I’ve never agreed with that. I’ve always believed that it depends on the circumstances. If the article is about a major...
Crisis management in focus: How to protect your brand reputation in the digital age
In today’s digital landscape, a brand's reputation can be jeopardized in an instant. With the speed at which information spreads online, a minor issue can quickly escalate into a major crisis. This makes it crucial for businesses to have a robust crisis management...
Crisis communication strategies for luxury brands
Fashion’s elite brands, which have a sense of mystery, specialization, authenticity and perfect quality, represent refinement in the world market. However, even the best luxury brands know that no business is without its disasters, which can harm the company’s...
Navigating crisis communications like a pro: 5 lessons from Ted Lasso
In the ever-evolving world of business and law, handling a crisis can feel like trying to navigate a stormy sea with a paddle. But what if we could turn to an unlikely source for guidance? Enter Ted Lasso, the lovable, optimistic coach from the hit TV series. Ted’s...
Crisis management 101: 6 steps for creating a business continuity plan
Crisis can be critical. It can wreck a business in terms of lost income and disruption to key processes. From a public relations perspective, they can be especially injurious. This is because a business beset with incapacitating disasters will not present a good look...
Beyond damage control: 8 proactive approaches to reputation crisis management
As a PR pro, you’ve seen how a strong brand reputation can foster customer trust and encourage business success. You’ve also seen how reputational damage can negatively affect customer sentiment and a business’s bottom line. That’s why it’s your job to help your...
4 reasons why a crisis communication plan is so important
As negative headlines begin to dominate news outlets, social media buzzes with speculation, and phones ring incessantly with concerned stakeholders from an organization engulfed in crisis. The situation starts threatening the company's reputation, financial stability,...
Crisis management: How to restore your company’s reputation after legal challenges
Almost every company deals with a crisis at some point in their years of operation. This often includes legal issues, too. Whether it’s litigation or non-compliance with certain business laws, legal challenges can take hold at any moment. The key is to always be...
Adaptability and flexibility in PR crises: Tips and insights for maintaining agility
Public relations professionals understand the delicate dance of managing a brand's image. But when a crisis erupts, meticulously crafted plans can be thrown into disarray. Negative headlines erupt, public sentiment sours, and the pressure to respond mounts. In these...
2024 state of risk: With a marked decrease in risk management over the last year, are we seeing a reckless backslide in an era of high risk?
Risk abounds in the business world these days—with Ai deployments moving quickly and AI skillsets developing slowly, many companies are rolling the dice with sensitive data and infrastructural vulnerability as table stakes. That’s just one of several threats lurking...
Public relations strategies during an urban flooding crisis
In times of natural disasters such as floods, the role of public relations becomes critically important in managing the information flow, maintaining public morale, and restoring the community's trust. Urban areas, with their dense populations and complex...