Richard Carufel

Richard Carufel
Richard Carufel is editor of Bulldog Reporter and the Daily ’Dog, one of the web’s leading sources of PR and marketing communications news and opinions. He has been reporting on the PR and communications industry for over 12 years, and has interviewed hundreds of journalists and PR industry leaders. Reach him at richardc@bulldogreporter.com; @BulldogReporter
6 factors that determine the success rate of digital transformations

6 factors that determine the success rate of digital transformations

Even as COVID has amplified the need for companies to implement successful digital transformations, most transformations fail—but making sure that six critical success factors are in place can reverse the odds of success from 30 percent to 80 percent, according to new...

90% of companies transformed their business in response to COVID

90% of companies transformed their business in response to COVID

Most businesses are finding bright spots amid the gloom of the pandemic, new research from global staffing firm Robert Half shows. In a survey of more than 2,800 senior managers in the U.S., 9 in 10 respondents said their organization has improved operations or...

ICYMI: Bulldog’s 10 most popular posts in October

ICYMI: Bulldog’s 10 most popular posts in October

In a challenging month of economic turmoil, COVID resurgence and political divisiveness, Bulldog had one of its biggest months yet with a mixture of timely insights for both media and communicators, and more evergreen tips and tactics for PR and marketers in the...

Most say their company has failed at creating a diverse workplace

Most say their company has failed at creating a diverse workplace

Changes in public opinion regarding workplace diversity are causing businesses to respond to employees' expectations and take action to improve diversity. But according to new data from B2B ratings and reviews firm Clutch, more than half (54 percent) of American...

Top 5 global trends that will shape the food industry in 2021

Top 5 global trends that will shape the food industry in 2021

This year’s list of emerging food trends from nutrition leader ADM is strongly influenced by behavioral and societal changes that have emerged since the beginning of COVID, including heightened feelings of anxiety and stress, shifting priorities, changes in social...

Why consumers expect better customer service during COVID

Why consumers expect better customer service during COVID

As the COVID-19 pandemic continues, more than 80 percent of consumers in the U.S. expect customer support to get more empathetic or more responsive—and in some cases, both, according to new research from customer service solution Hiver. The firm surveyed 1000...