As shoppers prepare for gatherings and gift giving, marketers can benefit from campaigns that reflect the evolving purchase locations and behaviors of digital consumers. A new holiday shopping report from programmatic media buying services firm Digilant explains why...
Customer identification is key to personalization—yet most are anonymous until checkout
Customer identification is the first step necessary to personalize the shopping experience, yet most in-store shoppers are anonymous until they check out. According to the newly released 2018 Customer Experience/Unified Commerce Survey from retail management...
9 tactical tips for promoting your business
If you want to secure new customers, grow your reputation, and increase your brand awareness, you need to embark on various marketing tactics that will push your company in front of your target audience. You’ll be happy to learn there are a variety of techniques you...
Goin’ mobile—why smartphone owners shop more on their device
The role of the smart device is constantly evolving, as content that was once the domain of the desktop continues to migrate to phones. While activities such as maps/navigation, email, and social media have been steadily transitioning to smartphones, mobile shopping...
The Risk Gospel according to chief marketer Jeff Charney via #ANAMasters
In a fast-paced, thought-provoking opening speech on day two of the ANA Masters in Marketing Conference, Progressive.com CMO Jeff Charney outlined his risk mantra. By challenging the circa 3,000 strong audience to participate, Charney outlined his views on risk and...
Ad trends—brand budgets are misaligned with consumer behaviors
E-commerce marketers at U.S. brands are struggling to keep pace with where and how consumers browse and purchase online, according to new research by ClickZ, in partnership with search and social media marketing firm Catalyst. The study found that 85 percent of...
How omnichannel marketing shapes today’s ecommerce customer journey
Today’s customer journey is an omnichannel experience. As such, online shopping has surpassed brick-and-mortar storefront shopping in popularity, with 96 percent of Americans having made an online purchase at some point and 51 percent saying they prefer buying online...
Companies say data makes them more innovative—when used right
We know that data analysis drives customer knowledge, targeted sales and business strategy, and new research from analytics firm SAS reveals that data also drives corporate innovation. Nearly three-quarters of organizations (72 percent) claim that analytics helps them...
The best tools out there for today’s data scientists
According to Glassdoor’s 50 Best Jobs in America for 2018, data scientist tops the list. In fact, this sexiest job of the 21st century allows you to earn at least $95,000—and this amount could go higher depending on your years of experience. Still, being a data...
Programmatic pressure—B2B brands lag behind agencies in execution
New research from commercial data and analytics firm Dun & Bradstreet shows growing spend on programmatic ad buying and a continued dependence on data in the programmatic space—and also highlights key differences in the maturity of agencies versus brands when...
How to write a winning marketing plan in six easy steps
In the spotlight: Lonny Kocina, CEO, Media Relations Agency A well-executed marketing plan is like a GPS. It guides your customers into your sales process. Done right, your marketing should result in more leads, higher sales and a stronger brand. Following steps in a...
Are marketers stuck in an influencer marketing ‘tactical trap?’
A majority of brand marketers are stuck in a “tactical trap” with influencer marketing (IM), according to a new report from influencer relationship management platform Traackr, and Altimeter principal analyst Brian Solis. The latest State of Influence 2.0 report...












