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Crisis Comms & Media Monitoring

How private community brands can rebuild trust after a breach

How private community brands can rebuild trust after a breach

Data breaches sting in any context, but they cut especially deep when they strike private community brands. These platforms are built on intimacy, trust, and the implicit promise of safety. When Tea suffered a breach, the shock was visceral.  Members weren’t just...

Navigating crisis communications in the age of AI and social media

Navigating crisis communications in the age of AI and social media

Crisis communication has become more demanding than ever. In the past, public relations teams often had hours—or even days to craft a carefully worded response to an emerging situation. That window of preparation no longer exists. In today’s hyper-connected...

PR Tech & AI

Modern advertising and the role of an AI word problem solver

Modern advertising and the role of an AI word problem solver

AI can assist in preparing interactive “ads” to capture the attention of users. This helps to interact personally with consumers and resolve their specific problems. AI has enabled the brand to interact on an individual level to increase its brand awareness.   An AI...

How an AI humanizer tool helps you write better PR content in 2025

How an AI humanizer tool helps you write better PR content in 2025

The main job of public relations is to create trust, share meaningful stories, & build strong relationships with the public.  And in 2025, PR still has the same purpose, but there’s now something new or different affecting how it’s done. Nowadays, since more...

Content & Media Relations

Methods for converting media coverage into long-term search equity

Methods for converting media coverage into long-term search equity

Media mentions, impressions and coverage is nothing new when it comes to measuring public relations effectiveness—however, they are usually just a piece of the puzzle. A headline in a major outlet may make them popular for a moment, but then what do you do once the...

Dealing with AI backlash—how to build trust with ethical use

Dealing with AI backlash—how to build trust with ethical use

The AI boom was inevitable, but the backlash over its use in digital marketing was just as fierce. Brands racing to leverage artificial intelligence for content creation, customer service, and design often find themselves dodging criticism from consumers, creators,...