Why social media audits are no longer optional
Organizations have spent years investing in content creation, paid campaigns, influencer partnerships, and community management, yet many continue to treat a social media audit as an occasional maintenance task rather than a strategic business practice. That approach...
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Crisis Comms & Media Monitoring
AI-powered media monitoring: The future of crisis prevention and reputation management
In today’s digital-first world, traditional media monitoring struggles to keep pace with the speed and complexity of modern communication. Mentions are scattered across social platforms, news outlets, blogs, and forums, making it increasingly difficult for PR teams to...
How to use media monitoring to spot safety issues before they trend
Safety conversations don’t stay inside the fence line anymore. A single photo, a frustrated post, or a short video clip can jump from a job site to a local Facebook group to a reporter’s inbox in a day. Even when the facts are still unclear, the public tends to fill...
Why real-time media monitoring is essential for crisis management
In today’s always-on media environment, crises no longer develop gradually or give brands the luxury of time. A single post, comment, or headline can trigger rapid amplification across social platforms, online news, and search results within minutes, reshaping public...
PR Tech & AI
10 practical ways AI is changing how businesses acquire customers
Imagine an e-commerce organization dedicates $40,000 per month with a 1.8% click-through rate on paid ads. The same targeting had been used for two years, the same creatives were recycled, and campaigns were optimised manually once a week. Within six months of...
The power of AI-driven sentiment analysis in modern PR
Artificial intelligence isn't just transforming how we communicate. It's redefining how we understand communication. In today's public relations landscape, where perception can shift with a single tweet or viral video, staying ahead of sentiment is no longer optional....
5 practical AI agent examples your PR team should run in 2026
Are your PR workflows slowing down your team? Whether this is manually sending every outreach email or dedicating time and resources to media monitoring, each stage of brand promotion can drag without the right tools in place. Team-led workflows slow down business...
Content & Media Relations
Wikipedia now accounts for nearly half of ChatGPT’s top citations—many brands are getting the work catastrophically wrong
There is one fact every CMO should commit to memory in 2026. Wikipedia accounts for 47.9 percent of ChatGPT's top-cited sources for factual queries. For most factual questions about a brand, a founder, a product, or a category, Wikipedia presence is not a factor in...
Why expertise is the only sustainable content strategy — and how to do it right ( +examples)
Developing a content marketing strategy that has the potential for long-term expansion is never easy. If your goals include sustainable brand growth, there are several non-negotiables that your marketing strategy will need. These include a rock-solid understanding of...
The AI-to-AI funnel: How to succeed when your pitch is read by an algorithm, not a journalist
Every morning, thousands of public relations professionals click "send" on their carefully crafted media pitches, visualizing a reporter sitting at their desk, sipping coffee, and reading their clever subject line. That visualization is rapidly becoming a relic of the...