10 practical ways AI is changing how businesses acquire customers
Imagine an e-commerce organization dedicates $40,000 per month with a 1.8% click-through rate on paid ads. The same targeting had been used for two years, the same creatives were recycled, and campaigns were optimised manually once a week. Within six months of...
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Crisis Comms & Media Monitoring
From reactive to proactive: Preparing for crises before they hit in 2026
In 2026, brands can no longer afford to treat crises as isolated events that require reactive responses. The integration of PR into broader marketing strategy has elevated its role in shaping perception, managing narratives, and protecting long-term business...
The next era of PR: Navigating crises in a hyper-connected world
In an age where information travels instantly, brands are under constant scrutiny. The stakes for PR teams have never been higher, as a single misstep can amplify across multiple channels and impact both reputation and revenue. The next era of PR will require...
From monitoring to engagement: Why AI-powered PR is critical for strengthening brand reputation
In the digital age, a brand's reputation can change drastically in a matter of hours. Social media conversations, online reviews, and search exposure now shape public opinion. Media monitoring (and social listening) is more important than ever for crisis management...
PR Tech & AI
7 tips for communicators to refresh old posts using AI tools
Only fresh content wins attention. That is true, but not complete! If you keep your posts updated and do not let them lose their relevance, then they are more likely to rank than even newer content. In fact, a study by Ahrefs found that nearly 72.9% of top-ranking...
Dealing with AI backlash—how to build trust with ethical use
The AI boom was inevitable, but the backlash over its use in digital marketing was just as fierce. Brands racing to leverage artificial intelligence for content creation, customer service, and design often find themselves dodging criticism from consumers, creators,...
How AI Is redefining media relations and crisis management
In an era where news travels at the speed of a tweet and a brand’s reputation can change within hours, the role of artificial intelligence has become indispensable in public relations. For years, PR professionals have relied on intuition, experience, and relationship...
Content & Media Relations
How PR teams can use AI to create visual content for media and social campaigns
Public relations has evolved beyond press releases and media outreach. Modern PR campaigns now rely heavily on visual storytelling. Journalists, audiences, and social platforms all respond more strongly to content that includes compelling images, graphics, and visual...
A press release checklist for grand openings
A grand opening is one of those announcements that can go either way: it’s either a clean local business story, or it reads like an ad and gets ignored. The difference usually isn’t budget. It’s whether you’ve made it easy for a newsroom (or a community calendar...
From press releases to podcasts: Diversifying brand storytelling
For decades, press releases were the backbone of corporate communication. They served as the official voice of a brand, announcing product launches, corporate milestones, or strategic initiatives. Journalists and media outlets relied on these succinct documents to...