crisis
5 essential crisis management tips for PR professionals

5 essential crisis management tips for PR professionals

Being a public relations professional isn’t easy. At the best of times, you’re called upon to be the face and voice of your company, delivering messages to media members and employees alike. However, in times of crisis, from workplace accidents to accusations of...

Leaders: Learn this vital 3-step response to a crisis

Leaders: Learn this vital 3-step response to a crisis

When a company reaches a certain level of success, a PR crisis of some kind is all but inevitable. People will make mistakes, no matter how hard they work and how focused they try to be. As has been demonstrated time and time again, it doesn’t have to be someone in...

COVID-19 and the appetite to shop—new shifts in consumer behavior

COVID-19 and the appetite to shop—new shifts in consumer behavior

New research from marketing tech and consumer engagement firm Valassis examines emerging consumer behaviors amid the COVID pandemic as states lift restrictions and businesses reopen—allowing brands to tailor marketing efforts in relevant, compelling ways, driven by...

How communicators can answer tough questions: Pandemic edition

How communicators can answer tough questions: Pandemic edition

Have you had to lay off staff and reduce services to the public during the pandemic? Have you had to scale down your nonprofit’s mission or slash budgets? Has COVID-19 forced you to close your doors at a time your clients need you most? If you lead a nonprofit,...