Think of launching a product like throwing a party. You need the perfect music (PR) to attract the crowd and the coolest tech gadgets (tech) to keep them entertained. This guide is your party planner, showing you how to blend PR and tech in your go-to-market strategy...
Contact center CRM: 3 ways it boosts CX and enables sales
The satisfaction of your customers is the most important. Successful businesses understand that it's not just about the products or services offered, but about the overall experience. This is where Customer Relationship Management (CRM) becomes crucial, especially for...
Effective PR strategies in post-flood crisis management
In the wake of a flood, organizations face the dual challenge of managing the immediate fallout and communicating effectively with their stakeholders. The role of PR becomes crucial in shaping the narrative, addressing concerns, and rebuilding trust. This article...
Generative AI and crisis communications: Navigating the storm with ease
The world of PR and communications is getting a major upgrade thanks to the advancements in generative AI. This technology isn't just fancy robot talk; it's about creating content that feels human by recognizing patterns and using data in a smart way. It's changing...
Advanced insights into supply chain security: Crafting a resilient data-driven ecosystem
In today's digitally-transformed environment, business ecosystems have seen profound evolution. Supply chains, once viewed as mere logistical pathways, have transformed into complex digital highways, teeming with data at every juncture. These pathways that foster...
How contact centers can be strategic digital assets in PR management
Contact centers have evolved significantly, from being customer service hubs to playing a critical role in public relations, particularly in crisis situations. In an era where digital interactions can dramatically impact a company’s reputation, the capacity of contact...
The PR behind natural disaster reporting: Navigating the flood of information
In the age of information, one would think that the immediate aftermath of a natural disaster would be purely about reporting facts. However, public relations has grown to play a significant role in shaping the narratives that are presented to the public. Natural...
How PR can be your navigator during business expansion
In our ever-accelerating business world, the crucial role that public relations plays cannot be overstated. PR is not simply about managing a company's image in a reactive manner. It's about proactively leveraging strategic communications to drive tangible business...
Understanding and implementing the power of business analytics
In today's data-driven world, businesses have access to a vast amount of information. The key to unlocking its potential lies in leveraging business analytics. By harnessing the power of data and analytics, businesses can gain valuable insights that drive growth,...
5 actionable tips for improving your business’s online reputation
Your company’s reputation has always been important, but in today’s digital environment, a great reputation is even more essential. Good PR can be the difference between increased sales and missed opportunities. Whether you sell products to other businesses or to end...
4 PR strategies that can bring more money into your business
Public relations strategies are important for any business no matter what sector or industry the business is part of. PR can be used to maintain the image of a business, help generate interest in an organization or improve the reputation of a company. Depending on...
4 important PR strategies large companies should be using
When it comes to PR, there are a lot of things that go into making sure that the reputation, marketing and outreach of any business or individual are handled with care. However, when it comes to big companies, extra care might be required in order to keep everything...