Big brands and enterprises aren't the only ones facing the CX ultimatum—new research from digital transformation-focused cloud communications firm Vonage finds that small- and medium-sized businesses (SMBs) are also under new pressures to deliver on the customer...
New B2B CX priorities: Safety, trust, and experience become crucial in 2023’s competitive and dynamic marketplace
In their quest to provide the seamless buyer experience customers expect just as much now as quality products and services, B2B brands are scrambling for stability in the CX landscape—and they’re escalating the pressure on the comms agencies and vendors they partner...
How real-time reporting can build the bridge between communications agencies and clients
Client expectations have skyrocketed for communications agencies—and for good reason. Seventy-seven percent of chief marketing officers feel pressure to demonstrate that their campaigns are delivering improved return on investment. Marketers demand transparency about...
How to create a demand-generation marketing plan that prioritizes customers
Creating awareness about your next big launch, roll-out, or drop is an exciting, albeit stressful time. But when you aim to design a demand-generation marketing plan that focuses on people who have already purchased from you, the work isn’t just easier, it’s more...
New B2B marketing research finds data integrity and measurement challenges forcing marketers to “defend the spend”
In the wake of a vastly fluctuating economy, new research from B2B precision demand marketing firm Integrate reveals how marketing budgets, priorities, and sentiments have changed in the past six months—and the new challenges marketers are having in validating their...
From engagement to lead gen, here are 6 ways to improve collaboration with unified communications
Business collaboration and communication are being drastically improved thanks to unified communications (UC). Whereas companies previously had to use various communication tools, frequently resulting in confusion, inefficiency, and higher costs, today's businesses...
Using PR to promote NFTs: Best practices and approaches
As the world of digital assets continues to evolve, non-fungible tokens (NFTs) have emerged as a hot topic in recent years. In fact, the NFT market is set to grow from 3 billion in 2022 and reach 13.6 billion in 2027, as indicated in a report by Markets and Markets....
B2B sellers agree the lead is not dead—it’s just not enough
The sales lead has long been a cornerstone of business success, but has it lost its power in the modern age of data-driven lead generation? New research from account-based marketing platform RollWorks reveals what's really needed when it comes to B2B revenue...
5 benefits of investing in pay-per-click when marketing online
Are you looking to launch a new product for your website or business but need help getting the clicks and sales for it to be a success? Have you ever considered investing in pay-per-click marketing? Pay-per-click (PPC) marketing is a type of online advertising where...
How to use online analytics in marketing to increase customer engagement and interest
Do you want to increase customer engagement, sales, and brand loyalty? Everyone knows that the modern marketing landscape is constantly evolving, and the opportunities for growth are enormous. Using online analytics can be an invaluable tool for any marketer to...
How to use marketing to promote your business’s global expansion
Marketing is clearly a key component that directly affects the overall success of a company, and can substantially improve performance, increase revenue, and broaden exposure across multiple areas of business. Whether big or small, marketing campaigns determine the...
Sales and marketing leaders need better collaboration—here’s what to do
The digital buyer is evolving at an exponential rate, and most sales and marketing organizations haven’t been able to pivot fast enough to keep up—and they risk falling short of their revenue mandate. New research from the CMO Council reveals that more than 70 percent...












