On July 10, a front page article on page one of the New York Times was headlined ‘”Foreign Actors Aim to Exploit Divide on AI.” The article cited examples of false content created by foreign governments that were AI generated and appeared on American social media...
Cultural code-switching: The World Cup’s real lesson for marketers
Walk through almost any World Cup watch party or fan fest in the U.S. this summer and you’ll find people who refuse to fit neatly into a single demographic box. Countless U.S. born fans are supporting Team USA and the national teams tied to their parents or...
From participation to impact: The evolving role of community engagement and evaluation
In public health, government, nonprofit and corporate communications campaigns, community engagement has become standard practice. We build partnerships, elevate local voices and try to meet people where they are. But as these efforts have expanded, so has the need to...
How the refurbished tech industry is winning the sustainability PR battle
Sustainability PR has a credibility problem. Not a shortage of brands claiming to care about the environment, there's no shortage there. The problem is that most of those claims arrive without anything behind them. A commitment to net-zero by 2050. A recycled...
A guide to creating and launching a sustainable business model
For new business owners who want to build something profitable without leaving a heavy footprint, sustainable entrepreneurship can feel both promising and hard to trust. The core tension is real: early startup decisions can lock in costs and habits that quietly raise...
The University of Phoenix spends more than anyone in online higher ed—it captures 1.5% of AI citations
Online higher education built one of the most disciplined paid-search funnels in the American economy. For two decades, it worked. The funnel started in a Google search box. Online program managers layered margin on top. Lead aggregators fed enrollment counselors with...
How to give PR a seat at the table: Start with share of voice
If you want PR to have a seat at the table, bring the table a number it can act on. In-house communications teams have spent years making the case for that seat with activity metrics, and the case keeps falling flat for two reasons: the numbers don’t connect to...
The best SaaS tools every team should consider in 2026
In 2026, the average professional uses over a dozen SaaS tools daily. Some manage project tasks. Some handle communication. Some track time, generate reports, or schedule social media. Each one solves a piece of the puzzle, but rarely do they feel like a...
How AI is changing the way professionals learn new skills in 2026
A few years ago, most professionals used AI as a faster search engine. They asked questions, received answers, and moved on with their work. In 2026, something more significant is happening. AI is no longer just helping people find information. It is helping them...
Bridging the gap: Multigenerational messaging in modern PR campaigns
Multigenerational messaging means shaping one core story that works for different age groups—without losing what makes it matter. In modern public relations, you can't skip this. When brands need to reach Boomers, Gen X, Millennials, and Gen Z simultaneously, there's...
Beyond borders in 2026: How to craft PR stories that actually land across cultures (not get ignored)
The global marketplace doesn't just reward relevance. It punishes tone-deafness fast. If your PR plan for 2026 still assumes one story will resonate the same way everywhere, you're leaving attention on the table. A line that sounds inspiring in one market can ring...
PR lessons from the approaching FIFA World Cup tournament for sports marketers and PR practitioners
Many years ago when I was a sports journalist, before asking to be transferred from what was then called the “toy department” to what I considered a more important one, a well-known sports publicist would close his shop during the World Series and go on vacation. His...












