Despite growing interest and enthusiasm for Generative AI in the enterprise, significant challenges are emerging that threaten the success of GenAI projects, and according to tech-focused consultancy Enterprise Strategy Group (ESG) and data storage and cloud...
Retail’s AI-maturity perception vs. reality gap: Most execs are overconfident that their brands are near or fully mature—igniting responsible use concerns
AI implementation and reckless use are by no means strangers—there have been substantial and reasonable concerns about risky and uninformed deployment since generative AI first made its grand appearance. And now, 18 months later, there’s not a whole lot of evidence...
2024 state of Generative AI data: Moving beyond automation to more sophisticated use cases—which industries lead, and which lag?
As we prepare to move to the next level of Generative AI, new research from cloud data engineering consultancy Hakkoda shows that 50 percent of organizations are already using Gen AI for automation, but sophisticated use cases like AI copilots, ETL/ELT, and schema...
With oversight around the corner, US leaders speak out on AI’s impact on business, job displacement and impending regulation sentiments
AI has revolutionized the business world, but it’s important to keep in mind that as robust as AI capabilities have become, the technology is still very much in its infancy. And at about the 18-month mark since generative AI began to be widely used, we’re at the stage...
AI investment is surging: Senior leaders seeing more ROI as hype continues to become reality—but they’re ignoring necessary infrastructure
The lofty promises of generative AI have been dangled in front of business leaders for more than a year, and the returns have been holding steady for some, but nothing like what they’d been led to expect by the enormous hype. But that ROI appears to be turning a...
AI-generated content in the news: New research finds nearly half of all business’ social media content will be created by AI by 2026
Brands and businesses around the world are enthusiastic about the potential of generative AI (GenAI) to enhance engagement, productivity, and cost savings, while simultaneously fostering human creativity, despite significant concern about the risks of disseminating...
Using AI sentiment analysis to track your reputation—Benefits and best practices
Given the fast pace of today’s news and social media-dominated world, reputation management has emerged as a key element of public relations. A company’s reputation is a very important measure of success—it affects everything from customer loyalty to shareholder...
Personalization gets an upgrade: With the ethical use of AI, leaders shift focus to predictive, emotionally intelligent and customized engagements
New research from customer engagement platform Twilio points to a new age of personalization as evolving consumer demands drive business leaders to focus on delivering predictive, emotionally intelligent, and highly personalized customer experiences. AI is central to...
Will AI regulation restore order? New research finds two-thirds of corporate leaders don’t think future AI policies will provide the necessary guardrails
So far, AI in the business world has been like the early days of the internet—a veritable wild west of often risky experimentation and trial-and-error usage with few guidelines or policies regulating it. With regulators now taking action in the fast-moving...
New research reveals an alarming customer experience decline, and consumers say AI is making things worse—marketers’ efforts need refining
The seamless customer experience has become marketing’s insurmountable hill—despite all the technology that explicitly offers potential solutions, communicators keep struggling with this fundamental concept. But with the help of AI, things are getting better, right?...
Is your data AI-ready? 2 out of 3 data leaders have serious doubts about their own—but feel pressured by the C-suite to move forward anyway
Data preparedness has become the next critical obstacle in a long queue of generative AI-implementation roadblocks. But unlike the skills gap, responsible use, inaccuracies, job threats and other hurdles we’re still working on getting past, this one looks to be more...
Execs trust AI’s potential but challenges remain in strategy, execution, and reliability—4 in 10 don’t trust their data to generate accurate AI outputs
As the AI mission moves forward, a new survey of C-suite executives and AI leaders from cloud analytics and AI data platform provider Teradata shows while enterprise decision-makers trust the potential of AI, many lack confidence in their company’s strategy to...