What a way to wrap up the year! With all the holiday hubbub and extended vacation days, December has historically not been our best month—but of course, this December was not your typical one. But as in happier years, the lion’s share of our leading posts showcased...
How content marketing will humanize brand connections in 2021
The PR toolkit has evolved well beyond traditional press releases and media interviews to include the storytelling power of content marketing. While attention spans continue to decrease and consumer eyes are focusing on the shorter format of social media, many...
4 tips to help you build a sports PR career
Sports is one of the most popular career paths to embark upon, and there are plenty of reasons why people want to get involved in this field. However, it can also present plenty of barriers to entry that make it more difficult to build a careerin this sector. Still,...
Violence at the Capitol serves to remind PR: Words matter
If we ever questioned the meaning of “words matter,” yesterday’s horrific events in Washington must be an indelible reminder that we carry forward forever. As professional communicators, we know all too well the time it takes to find the right words, incorporate them...
CX emerges as 2020 bright spot: Consumers see positive shifts, signal increasing digital engagement
As COVID upended business in 2020, brands quickly found their fortunes sinking or swimming based on their level of customer attention, from consumers’ earliest research stages right up to point of purchase and beyond. New research from business communications firm...
5 strategies to improve the reputation of your brand
Brand reputation is incredibly important but is an area that many business owners struggle with. It might seem that how you are perceived by the outside world is out of your control, but this is not strictly true, and you can be sure that the brands that have the best...
How to leverage surveys to score media coverage and grow your brand
Competition for media attention (anyone's attention, really) is fierce. Companies churn out news releases, often to deaf ears. They announce new products, services, locations, management hires and more. Yes, these releases serve as important tools to help "put on...
How reducing your carbon footprint improves your PR
By now, the general public has become fairly familiar with the issues posed by climate change. The boundaries of knowledge have expanded beyond mere awareness and have reached the point where individuals, businesses, and other professionals are no longer holding back...
The consumer behaviors that changed forever in 2020—and how they will impact 2021
It’s finally over! But even though 2020 is now in the history books, be assured there were plenty of consumer behavior changes that will carry over to the new year, and quite likely into the indefinite future. New research from venture capital firm Coefficient Capital...
4 ways influencer marketing evolved in 2020
The widespread halt of travel and decrease of in-person activities after the initial outbreak of COVID-19 has radically changed the way we work and live, causing PR and social media pros to reexamine their plans—and, in many cases, shift course. The impact of these...
A year of burnout: Most found success more challenging in 2020
By any measure, 2020 was a tough year for the average worker. Employees dealt with the COVID-19 pandemic, working from home, economic upheaval, and new burdens with childcare and technology—challenges that caused the majority of American workers (55 percent) to find...
How customer experience affects your brand reputation
As a brand, your reputation is everything. If your brand is known for being consistently helpful, honest, and fair, you’re going to earn far more customers—and keep the ones you have. Most brands attempt to build their reputation through marketing and advertising...












