When we talk about financial analytics, especially in the context of the construction industry, we often think of its use in project management, budgeting, and cost control. While financial analytics comes in useful in these cases, its use cases extend to other areas...
Trust me, your team is not trained for PR measurement: Here’s why it’s a job best left to the pros
As a PR professional, I have witnessed the evolution of PR measurement manyfold over the last 10 years. Today the conversation is not about trying to show the value of measurement, but rather which metrics and what measurement programs are best for a given objective....
Measuring PR ROI: Best practices, key metrics and top tools for demonstrating value
Measuring PR success for your business is one of the fundamental steps you want to ensure as a PR professional or marketing manager. Tracking PR metrics lets you learn whether and how your PR efforts align with the business goals. So, what exactly do you measure here?...
Proving PR’s impact: New study finds most PR pros can’t prove their work helps their business or client
PR pros are highly focused on generating high volumes of media coverage, among other tasks, to move the needle for their company or clients, and less so on tracking the commercial impact of their efforts—and new research from PR industry reporting platform...
5 ways to use customer feedback analysis for a more targeted PR strategy
While there’s no magic formula to win new clients, there is one easy way to know what your audience is thinking: customer feedback. There’s a reason brands are increasing their investment in customer feedback. Asking for and analyzing it provides valuable insights for...
Measuring PR success: Going beyond traditional metrics and defining 9 KPIs
In the world of PR, people often measure success by the impact it creates, the brand awareness it generates, and the relationships it cultivates. As a PR professional, it's essential to align your efforts with overarching business goals and objectives. But when it’s...
Reach vs. impressions: Which metric is more important to track?
For marketers, it seems like social media metrics are never-ending. Not only does an omnichannel approach involve having a presence on multiple social media platforms, but you then have to decide which metrics best reflect the level of success you are having. Yet, at...
7 types of information leaks and how to prevent them
As paper records have become a thing of the past, there has been an increased focus on digital information and how it is handled. Digital information is easier to leak than hard copies on paper, making it an easier target for hackers and creating new security...
Measuring PR success: Key metrics and analytics for data-driven decision-making
Nothing has rocked the public relations world quite as much as the development of digital technologies. We’ve gained an arsenal of sophisticated tools to help with communicating our brands, fighting disinformation, and more. That said, our ability to assess the...
Tips for measuring and tracking PR campaigns—5 key metrics to watch
As PR professionals are aware, your PR strategy must include tracking campaign performance and measuring the results. Keeping a close eye on how your PR campaigns perform is paramount to understanding your brand, your audience, and the overall market. However, the...
5 data metrics and rules you must monitor in your social media campaign
They say you shouldn’t try to fix something that isn’t broken, but how can you tell if it’s broken in the first place? Also, how do you know if you’ve made things better? The most straightforward answer is, by observing available data and information, monitoring...
Key Opinion Leader vs. Influencer—who has greater credibility?
Digital platforms have had a huge impact on how we learn and interact with the world. Nowadays, almost everyone has a mobile device in their pocket, and many spend their free time scrolling through endless social media feeds. What’s more, is that user behavior can be...











