When interest in the metaverse faded as AI marched to the top of priority lists in the new year, some thought that brand and retail marketers were abandoning previous plans to incorporate immersion as a next-gen tech tool, but not surprisingly it was just a slight...
Palestinian terrorist misreporting provides a key PR lesson: Don’t rely on just one source
The reporting errors regarding the Palestinian terrorist attack on an Israeli musical festival and kibbutzim should have provided important lessons for PR practitioners, especially when doing research for a program or speech: Never rely on one single source. The...
Holiday-shopping update: New research looks at how consumers are shopping, spending and saving so far in 2023
Brands and retailers are hoping for big holiday-shopping dollars in 2023, after recession fears and inflation realities curbed spending for many throughout the year. New research from digital experience software firm Sitecore finds that the spenders are out there, but...
6 ways to use data-driven analytics and insights to optimize PR campaigns
In today's digital age, organizations have access to vast amounts of data generated from various sources, including social media platforms, online news outlets, and customer feedback channels. By effectively utilizing this data, PR pros can make informed decisions,...
Reputation management challenges for rehab centers: Cultivating a positive image
Maintaining a positive image is crucial in an era where information travels at the speed of a click. So, let’s delve into the intricate world of online reputation management for rehab centers, unveiling strategies and insights to cultivate a strong and trusted online...
Taking stock with teens: For the first time since the pandemic, Gen Z spending declines slightly over survey period—which brands are winning?
How serious is inflation over the last six months? Let’s put it this way: even teenagers are watching their dollars. Gen Z spending declined ever so slightly in investment bank Piper Sandler Companies’ 46th semi-annual Taking Stock With Teens survey, in partnership...
The ROI of LOL: The need for laughter in an uncertain business world
The following is an excerpt from the newly released business-leadership book The ROI OF LOL: How Laughter Breaks Down Walls, Drives Compelling Storytelling, and Creates a Healthy Workplace, which is co-authored by Peppercomm founder and CEO Steve Cody and Chief Comedy...
New pair of workplace studies explores the power of teamwork
The alienating impact of the pandemic on worklife saw lots of people get used to working in their own silos without much interaction or collaboration. As the workforce returns to the office, many have had a hard time readjusting to the hustle bustle of office life,...
A look at leadership and culture shifts to expect in 2024: Challenges and opportunities for empathy, flexibility, skill-building and resilience
Post-pandemic workplace challenges like remote-work expectations, a more socially aware and demanding society, and a brash new generation entering the workforce are creating unprecedented company-culture challenges for business leaders, and solutions as yet remain...
Stimulating profit growth: Strategic approaches for PR agencies
The public relations industry has changed dramatically in the past decade. Today, 60 percent of agencies say the term PR needs to be redefined, while 73 percent say that social events have significantly changed their communications agenda. PR professionals also agree...
Tips for strategically announcing FSM software integration: A guide for PR professionals
In the technological world, the announcement of new Field Service Management (FSM) Software Integration stands as a defining moment for companies. It's more than just a revelation; it’s setting the tone for the relationship between your service and the clients. In...
Brands in motion: Skeptical consumers now want businesses to respond to global challenges in tangible ways that prove action
Brands and businesses have largely accepted the consumer mandate to embrace Purpose initiatives like doing more to support sustainability, DEI, gender equality and other global concerns—but despite those commitments, most consumers feel like they're not seeing any...












