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How to effectively repurpose content

How to effectively repurpose content

New research from loyalty and marketing agency Customer Communications Group (CCG) shows marketers three ways to recycle content marketing and conserve resources while keeping the content funnel full. “Even with a solid team of content creators, it can be a challenge...

Using social media for exceptional customer service

Using social media for exceptional customer service

According to the Pew Research Center, 74% of all internet users use social media. Though this percentage is taken from a study performed in January 2014, it’s safe to assume that the number has only increased. It’s undeniable that social media has become an important...

PR pros say storytelling is key in emotional branding

PR pros say storytelling is key in emotional branding

Recently I was asked through a journalist query about the new trend of brands understanding the great value of associating their products or ideas with positive emotions in order to persuade audiences, customers, voters, etc. You might think this concept is intuitive...

What you should know about Google’s mobile updates

What you should know about Google’s mobile updates

In late February, Google announced it planned to introduce changes to its ubiquitous search algorithm on April 21 to “help users discover more mobile-friendly content.” What this means is that if your website isn’t programmed to display responsively on a mobile...