3 comms tips to help you boost your online presence

by | Jan 14, 2022 | Public Relations

There is no denying how important it is for every business and brand to have a strong and solidified web presence in this day and age. Especially with the uptick in online sales that have been seen over the last two years, you simply can’t afford to allow your web presence to slide. Rather, building up your web presence should be a task that falls high on your priority list.

A strong online presence can set you apart from the competition and also help you to generate sales. If your website is conducive to online sales, you can effectively drive more traffic to that site and experience a boost in sales with ease. Increased brand recognition and opportunities to practice better customer service are also extra benefits associated with a strong online presence.

If you haven’t had much experience with online marketing, you might find that you aren’t sure precisely what you should be doing in order to improve your web presence. There are a variety of tactics that you can take when it comes to boosting your online presence, and figuring out the right ones for your business and specific type of brand can be a challenge.

The good news is that there are plenty of resources available to help you find the right course of action to ensure that your web presence gets the boost you are after. Here are a few tips to help you achieve your goal of improving your online presence.

Talk to an expert

As with anything that comes up concerning how you grow your business that you aren’t an expert on yourself, it is always a good idea to start by consulting an online marketing expert. Whether you decide to speak with a digital marketing service provider or to simply have a consultation with a marketing professional to get some ideas for viable strategies, talking to an expert is the best place to begin.

Try to search for a marketing expert who understands the specific industry in which you work. There might be specific ways to target your audience that are industry-specific that you might not yet be aware of, especially as a new business. They will be able to guide you in the right direction and help you to gain traction with your online presence in no time.

Once you have consulted with a marketing expert, you can either choose to have them handle your current online marketing needs for you or use their advice and guidance to tackle the job yourself.

That being said, building your online presence can be a full-time job. Unless you know that you have the time to dedicate to such a task or if you are prepared to hire someone to work on your online marketing in-house, it is best to leave things to the professionals.

Optimize your website

In the world of online marketing, optimization is the name of the game. When your online content is truly optimized to be as search engine friendly as possible, it can help to increase your visibility and make it easier for your audience to find you and access your information.

Being search engine friendly is one of those concepts that you will want to familiarize yourself with as soon as possible. In essence, the more search engine friendly your website is, the higher it will appear on a search engine results page when a person searches for a keyword or phrase that relates to your business.

When done properly, your website will appear near the top of a results list page for a wide range of searches. However, it is crucial to know that this will be an ongoing effort on your part as a result of the ever-developing rules and regulations surrounding the top search engines.

There are multiple components involved in optimizing your website and other online content. The best thing that you can do is familiarize yourself with the best SEO practices and apply them to your own content. With the right approach, you should be able to drive a great deal more traffic to your website and thus boost your online presence.

Create a social media presence

Aside from your website, there are other ways of making your business more accessible through online channels. One that has proven to be incredibly helpful for a variety of businesses is social media.

There are multiple benefits to having a presence on the top social media platforms. Doing so can increase your visibility, help you to establish a presence in your community, and make it easier for you to connect with current and potential customers. Moreover, creating your social media presence is something that won’t break the bank or take up too much of your marketing budget, making it one of the more affordable tactics you can use in order to boost your online presence.

By and large, though, one of the most useful aspects of social media has to do with your customer service. The direct messaging feature of most social media websites allows you to chat directly with customers and answer inquiries in real-time. Even though the thought of giving a general audience the ability to leave reviews on your wall or page for all to see, this can also prove to be a helpful customer service tactic.

For example, if a person leaves a disagreeable review on your social page, you can post a direct response to that review addressing any issues they raise. Not only can this help to appease a dissatisfied customer, but it will also demonstrate to anyone who views your page just how well you handle such things.

Make no mistake about it; good customer service should be one of your top priorities. The tools afforded you from a strong online presence can help you to make great improvements to this aspect of running your business so that you can build and cultivate lasting relationships with your clientele.

Steve Conway
Steve Conway is a content marketing professional and inbound marketing expert. Previously, Steve worked as a marketing manager for a tech software start-up. He is passionate about discovering new software that will that will advance his already well-honed digital marketing techniques.