Audiograms
Hear what the pros have to say about the industry, trends, and being an influencer in the ever-evolving world of public and media relations, in our series of audiograms made for people on the go, aka every PR and comms pro we know.
Recent articles
ICYMI: Bulldog’s top 10 posts in November offer year-end overview of agency performance, and a look ahead at PR’s use of AI in 2024
As temperatures began to drop across most of the country, Bulldog’s traffic kept heating up, with November turning out to be the best month of 2023 (thank you all!). As is customary, some year-in-review articles began appearing last month, along with forecasts of what...
How to leverage brand tracking—and 5 metrics for measuring customer loyalty and retention
Nurturing your relationships with customers is a crucial part of the B2C business model. Your goal isn’t just to make a one-time sales deal, but to delight your customers with such a positive experience that it generates repeat business. On this page, we’ll explain...
Contact center CRM: 3 ways it boosts CX and enables sales
The satisfaction of your customers is the most important. Successful businesses understand that it's not just about the products or services offered, but about the overall experience. This is where Customer Relationship Management (CRM) becomes crucial, especially for...