Richard Carufel

Richard Carufel
Richard Carufel is editor of Bulldog Reporter and the Daily ’Dog, one of the web’s leading sources of PR and marketing communications news and opinions. He has been reporting on the PR and communications industry for over 12 years, and has interviewed hundreds of journalists and PR industry leaders. Reach him at richardc@bulldogreporter.com; @BulldogReporter
U.S. brands see growth in surprising new markets during COVID

U.S. brands see growth in surprising new markets during COVID

While U.S.-based retail sales recoil amidst the COVID-19 pandemic, new data revealed by cross-border commerce firm eShopWorld found that U.S. brands are seeing significant global e-commerce growth when quickly tapping new markets outside the U.S. Driven by apparel,...

PR pulse: Divided opinions on indicators to end social distancing

PR pulse: Divided opinions on indicators to end social distancing

As social distancing measures loosen around the country, new research from survey sampling solutions firm InnovateMR explores consumer perceptions in the U.S. New results from the second wave of the firm’s ongoing research to understand the impact of COVID-19 on...

COVID-19 could be a catalyst for ESG adoption by tech companies

COVID-19 could be a catalyst for ESG adoption by tech companies

Technology companies are placing more importance on environmental, social and governance (ESG) practices, driven by the current COVID-19 pandemic situation, regulatory requirements and investors' expectations, according to new analysis from professional services...

What’s good CX really worth? Are you asking a man or a woman?

What’s good CX really worth? Are you asking a man or a woman?

The customer experience has emerged as the backbone of modern brand reputation. While many companies continue to struggle with providing one, new research from cloud customer experience and contact center solutions firm Genesys finds that men and women have different...