PR Tech & AI
How AI Is redefining media relations and crisis management

How AI Is redefining media relations and crisis management

In an era where news travels at the speed of a tweet and a brand’s reputation can change within hours, the role of artificial intelligence has become indispensable in public relations. For years, PR professionals have relied on intuition, experience, and relationship...

How AI helps businesses understand customer behavior

How AI helps businesses understand customer behavior

Understanding customer behavior is one of the most important parts of running any business. It shows what people like, when they buy, and why they return, or why they stop coming back.  In 2025, Artificial Intelligence (AI) has made this process easier. AI can look at...

AI deepfakes in 2025: Global legal actions taken this year

AI deepfakes in 2025: Global legal actions taken this year

In 2024, deepfake fraud reached alarming levels, with half of all businesses reporting cases involving AI-altered audio or video. Against this backdrop, the EU Artificial Intelligence Act (AI Act) officially came into force last year. By mid-2025, it had already...

Generative AI and human-led PR: Finding the right balance

Generative AI and human-led PR: Finding the right balance

As the public relations landscape undergoes a digital transformation, Generative AI is reshaping how brands communicate with their audiences. From crafting press releases to generating social media captions, AI tools are making once-manual PR tasks faster and more...