Have you ever wondered how certain websites can predict your needs and present content which attracts your attention immediately? This is where AI comes into the picture: a revolutionary aspect of web development. While businesses and developers strive to make...
Generative AI pioneer OpenAI acquires data analytics firm Rockset: The implications and challenges—and how it will transform digital marketing
In a groundbreaking move set to reshape the landscape of digital marketing, OpenAI, the trailblazer in artificial intelligence, has announced its acquisition of Rockset, a leading player in real-time analytics and data management. This strategic acquisition is poised...
6 ways you can use AI to create stellar PR content
Customers today want to trust the brands they choose, and public relations plays a very important role in building that trust. PR involves managing your brand and its communications by sharing important news and updates through a variety of marketing channels. And if...
5 ways social listening can help you track online conversations and trends
Is your brand's online conversation going unnoticed? Public online conversations can make or destroy a brand's workflow. So, now more than ever, it's critical to grasp the importance of social listening. Brands can improve their online appearance by using live...
Can man and AI work together in harmony? So far, it’s been a struggle—balancing new AI tools and human talent is a huge challenge for most companies
When generative AI made its grand entrance into the business world at the end of 2022, the initial panic was that the new tech was going to displace many human jobs. But it didn’t. Then, once we realized we had no idea how to use it efficiently and responsibly,...
9 ways AI voicebots can empower your workforce in 2024
The rise of voicebots has changed how we use conversational AI through advanced AI and NLP technologies. These AI-powered assistants allow users to communicate naturally, understand, and respond like humans. By interpreting the language and intent of the users, voice...
10 strategies to promote the transparency of AI companies with public relations
The rapid evolution of AI has ignited a complex interplay of both excitement and apprehension. As AI integrates deeper into people's daily lives, public trust becomes essential. Public relations is critical in fostering this trust by championing transparency within AI...
Big AI is here: Many businesses in the US and UK are upping their investments to $25 million this year, despite privacy and talent concerns
Let it be officially said: the era of Big AI has arrived, evident in the deeper-pockets investments many businesses are now making in the revolutionary (yes, AI is worthy of the buzzword) and powerful technology. New research from tech consulting firm Searce shows an...
New research affirms the need for AI regulation in the US—but also reveals a notable lack of trust in the U.S. Government’s approach to AI regulation
AI needs oversight—almost all tech and data execs have said as much—and new research from data intelligence firm Collibra affirms this, finding that virtually all respondents (99 percent) cite threats necessitating AI regulation in the US. However, the survey data...
The chatbot’s Achilles’ heel: More than half of US businesses use AI in customer service, but the biggest obstacle remains the same—winning consumer trust
Trust has been generative AI’s most formidable foe since the wunderkind tech first became a business tool. Consumers just can’t seem to cross that bridge when it comes to customer service, even with the businesses they’ve known and trusted for years. Chatbots got off...
Creating an AI Council stressing responsible use is how agencies win with AI—here’s how one firm put theirs together, and what to include
AI is sweeping across industries far and wide. The impact on digital marketing and technology has been profound, enabling a level of automation and efficiency that was once unheard of. But AI in digital marketing isn’t just about doing things faster; it’s about...
The privacy-personalization conflict in AI-driven CX: Can brands have both highly targeted personalization and ultra-secure consumer data?
What a dilemma we have. Consumers want personalized messaging from brands, and they expect their data to remain secure and protected. But these two expectations have brought businesses to a conflicting crossroads of mutual exclusivity—the more personalized and...












